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Google does not allow anonymous reviews, but reviewers can now pick a nickname. What a business can and cannot find out, and how to deal with a review from someone who was never a customer.

How to get into your Google Business Profile, get access back when someone else manages it, and give staff or an agency access without sharing your password.

Which review sites matter for businesses in Germany besides Google, from restaurants to medical practices: who can leave a review, whether you can reply, and what a listing costs.

When Google removes a review, how to flag it or file a legal request, and why Google in Germany now shows how many reviews were removed for defamation.

How to leave a Google review on a computer, Android or iPhone, with examples by type of business, a template to fill in, and Google's rules.

Google's profile strength indicator shows how complete your profile is, not how good. Which signals you can compare with competitors publicly instead.

Everything changes at your second location and again at your tenth: what business groups actually do and when bulk verification applies to you.

Tripadvisor screens owner responses before they go live, and several rules have no Google equivalent. What gets rejected, and why QR stands do not belong.

Where to click on Google, example replies to one-star, five-star and text-free reviews, and where a reply stops building trust and starts a public argument.

Why a handful of five-star reviews does not make a five-star TrustScore, what the free plan covers, and the invitation rule that trips up many businesses.

Step by step to a free Google Business Profile: account, category, address or service area, verification, and what to keep up to date afterwards.

What Google allows and prohibits in reviews: incentives, conflicts of interest, review gating, impersonation, and how to ask for reviews within the rules.

How to spot fake and spam reviews on Google, how to report them, and what to reply in public without turning the review into an argument.

When and how to ask for a Google review without being pushy, with templates for email, SMS and receipts, and the rules Google sets for asking.

How to collect more reviews in person with a QR code: choosing the right platform, designing the code, placing it well and getting your team involved.

Name, address and phone number identical everywhere: what NAP consistency has to do with your Google Reviews, and how to find and fix mismatches.

Which photos belong on your Google Business Profile, which formats and sizes Google accepts, and how to choose, name and refresh your images over time.

What Google says about reviews and local ranking, what reviews do beyond that, and where to go next for asking, responding and reporting.